Satisfaction
guaranteed or return your purchase within 30 days for
your choice of exchange or refund of remittance.
Can't get much simpler than that but we are still required
by law to advise you these are limited warranties. Funny,
ever since they passed that law seems all warranties are
"limited". Wonder what an "unlimited"
warranty would look like?
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Shipping
It
may take up to a week for us to ship your order.
Here's
why...
You've
heard of the "Fastest Gun in the West"?
Well, we'd be known as the"Fastest Shipper in
the South" if only we could stock ready-made
carpetbags. We tried this but never seemed to have one
with the right options, fabric or size in the warehouse.
Mulishly, we continued pre-making them until an intellectual
neighbor told us all about what he called the "Law
of Combinations" and what an eye-opener that was.
Using it, he calculated that with our array of available
fabrics, sizes and add-on options there were enough variables
to make more than 30,000 assorted carpetbags and none
would be the same. No wonder we never had in stock what
we needed. So, we quit trying to anticipate what you want
and now make them only when you order. (We quit buying
lottery tickets, too.)
Rest
assured that you will never be kept in the dark as to
the status of your order. It will be constantly tracked
from the moment we receive it and right on through completion
until it is shipped. Via e-mail, from a real live person
on the Order Desk, you will receive confirmation of the
receipt of your order with advisement of approximate shipping
date. We will, also, e-mail you if any questions should
arise while your order is being filled. Another e-mail
from a real live person at the Shipping Desk will notify
you when your order is actually shipped. It will include
the FedEx tracking number for your package so you can
keep track of its enroute progress on the internet.
By the way, since we make the best carpetbags, see |FEEDBACK|,
we figure it's only proper that we use the world's best
delivery system, FedEx. Not because of their pretty trucks,
but because they know exactly how to get the goods delivered
as their finer 'n froghair service proves.
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Privacy
Policy
We
are on the web, solely, to present our carpetbags, not
to pry into your private business. Therefore, we never
use "cookies" which are electronic tracking
devices implanted in the unknowing user's computer during
visits to websites designed for such.
WHAT
information does Nashville Depot collect from website
visitors and customers?
The only information we collect and store is that requested
on our |Order Page| when you submit your order.
WHY
is the collected information being stored?
The Internal Revenue Service and our Tennessee Department
of Revenue require it.
WHO
will be using that information?
Our accountants at tax time and, heaven forbid, tax auditors.
Your information is never sold, shared or leased to any
outside parties.
WHERE
is the information actually stored?
On our premises under lock and key where it is accessible
only to the principles of our company.
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Frequently
Asked Questions
(1) "What are some of the uses for
carpetbags?"
A carpetbag's uses are limited only by its owner's imagination.
The men stogidly continue to use them for luggage but the
ladies never cease to amaze us with their inventive utilizations.
Like all those mothers who use them for kiddie bags, you
know, to carry the coloring books, graham crackers and toys
on family outings. Career ladies realize it's smart to be
fashionably business-like and use their carpetbags to carry
their tools of the trade.
(2)
"Are samples of your fabrics available?"
Sorry, we have no fabric samples available.
(3) "Who makes your carpetbags?"
We do, right here in Tennessee.
(4) "What is your policy regarding returns?"
Return your purchase within 30 days of receipt and specify
whether you want an exchange or a refund of your remittance.
(5)"What type of warranty will I receive on my
carpetbag?"
All of our carpetbags are guaranteed against defective
materials and workmanship for as long as you own your
bag.
(6) "Will you make special gift shipments?"
Yes, just insert the intended recipient's name and address
in the "Ship To" section on the |Order Page|.
(7) "If my carpetbag should be damaged will you
repair it?"
Yes, quickly and reasonably upon your final approval of
the estimate of charges. E-mail us for particulars if
you should be need this service.
(8) "How should I clean my carpetbag?"
An occasional brushing with a clothes brush is usually
all that is required. If it is extremely soiled or stained,
take it to your dry cleaner.
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